Accessibility Statement | Together Credit Union

ADA Compliance Notice

Accessibility: We Value Digital Inclusion

In an effort to provide a fully accessible and optimized experience for all site visitors, Together Credit Union has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.

Accessibility checks have been incorporated into our publishing workflow for new website content. In addition, the Together Credit Union website is monitored and tested by internal resources and by AudioEye, a third-party provider of Web Accessibility testing and monitoring.

As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye® Digital Accessibility Platform. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented to improve the website user experience.

The AudioEye Certification seal represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and manual testing with the goal of conforming with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA Success Criteria.

AudioEye certifies the Together Credit Union website has been designed and optimized to substantially conform with WCAG 2.0 Level AA Success Criteria.

Audioeye logo

Recommended Assistive Technology

This website is regularly tested using a variety of assistive technologies. The following web browser/screen reader combinations are recommended for an optimized experience:

  • For Windows users: JAWS and Internet Explorer or NVDA and Firefox
  • For Mac users: VoiceOver and Safari or VoiceOver and Chrome
  • For mobile users: VoiceOver for the iPhone and TalkBack for Android devices

Improving the User Experience for Users of Assistive Technologies

Web Accessibility Guidelines

Although the Americans with Disabilities Act does not reference websites or expressly apply to websites by its terms, Together Credit Union is committed to ensuring that its valued members and potential members with disabilities can readily access our offerings, both in our physical locations and on our website.

This website adheres to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards, which are widely recognized standards for web accessibility. Please reach out to us if you encounter any accessibility issues or have any questions.

Providing Users with a Free Customizable Assistive Utility

Ally Toolbar

In addition to the above-mentioned techniques and strategies – the Credit Union provides free Web Enhancement Tools that allow site visitors to customize their user experience.

Experience the Ally Toolbar
To experience the AudioEye Ally Toolbar, activate the Ally Toolbar button in the bottom right-hand corner.

Audio Ally tooldbar icon.

The Ally Toolbar Provides Tools Tailored to Needs

Learn more about the ways in which the Ally Toolbar allows site visitors with diverse abilities to customize their user experience:

Browse All Features

  • Player: Listen to the content of a web page read aloud
  • Reader: Customize the visual display of the website
  • Voice (If Applicable): Command the browser using your voice
  • Site Menu: Navigate simplified menus using your keyboard or mouse
  • Page Elements Menu: Access page elements and regions with simple keystrokes
  • AudioEye Help Desk: Report accessibility related issues

Third-Party Sites

Certain pages on our website may contain links to third-party sites that we do not control; these sites may not comply with WCAG-2.0 AA standards. You will receive a notification on our website when you are being redirected to a third-party site.

In order to maximize accessibility for our disabled members and prospective members, we are working with our vendors to encourage them to voluntarily comply with the WCAG-2.0 AA standards.

Adobe Acrobat Reader or other third-party software is required to view and print PDF documents that appear on this website. To download Adobe Acrobat Reader for free, visit the Adobe website: https://get.adobe.com/reader/.
To read PDF documents with a screen reader, please refer to the Access Adobe website, located at https://www.adobe.com/accessibility/products/reader.html, which provides useful tools and resources.

Contact Us

Our efforts to improve accessibility are ongoing. If you are an individual with disabilities who encounters accessibility issues with our website, please contact us at 800-325-9905 or via email at membercontactcenter@togethercu.org so we can assist you.

Promptly reporting any accessibility issues you encounter enables us to investigate those issues to further facilitate access going forward. We thank you for your assistance in enhancing the accessibility of our website, and we look forward to serving you.